If you have a question that's not covered here, please contact us.
For your security, your password is encrypted and is not available to any Student Aid Pandemic staff member or administrator.
If you have forgotten your password, please use the Password Reset tool. If your email address is in our database, we will email you a reset link.
If the password tool can't find your email address, it's possible that there was a typo in your email address at registration. If so, please contact us with your email address and the name of your sponsoring organization. We will correct the password and email you a confirmation when complete.
Log in to your account and click the user icon on the upper right of the navigation bar. From that page, you'll be able to update all of your account settings.
"Print Certificate" links are available from your Courses page and from your Student Aid Pandemic home page. If you have your course completion code, you can print a certificate using the Course Verification Tool without logging in.
Have an issue not addressed here? Please contact us with a detailed description.
Student Aid Pandemic is a non-commercial service dedicated to your success. You won't find ads, affiliate links, or other commercial offers associated with our content.
If you've been given an access code, please click here to create a personalized account.